Last Updated: Dec 20, 2025

Divine Provision is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make a purchase, or interact with us in any way.

Divine Provision operates in Canada and complies with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Who We Are

Business Name: Divine Provision
Location: Ajax, Ontario, Canada
Email: info@divineprovision.ca
Phone: (647) 224-2879

2. Information We Collect

We collect information to provide and improve our products and services, communicate with you, and meet legal obligations.

a) Personal Information You Provide

This may include:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely by third-party providers)

  • Order history

  • Any information you provide through contact forms or emails

b) Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the site

  • Referral URLs

This information helps us improve website performance and user experience.

3. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill orders

  • To communicate with you about purchases, inquiries, or support requests

  • To provide customer service

  • To improve our website, products, and services

  • To send updates or promotional communications (only if you opt in)

  • To comply with legal and regulatory requirements

We only collect and use information that is necessary for these purposes.

4. Payment Information

All payment transactions are processed securely through trusted third-party payment processors. We do not store or have access to your full payment card details.

These providers comply with industry security standards and have their own privacy policies governing the use of your information.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve website functionality

  • Analyze traffic and usage patterns

  • Remember user preferences

You can choose to disable cookies through your browser settings; however, some website features may not function properly as a result.

6. How We Share Your Information

We do not sell or rent your personal information.

We may share information only with:

  • Service providers who assist with order fulfillment, payment processing, website hosting, or analytics

  • Legal or regulatory authorities when required by law

All third parties are required to protect your information and use it only for authorized purposes.

7. Data Storage and Security

Your personal information is stored securely using reasonable administrative, technical, and physical safeguards designed to protect against unauthorized access, loss, or misuse.

While no system is 100% secure, we take appropriate steps to protect your data and review our security practices regularly.

8. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal, accounting, or regulatory requirements

When information is no longer required, it is securely deleted or anonymized.

9. Your Rights (Canada – PIPEDA)

As a Canadian resident, you have the right to:

  • Access your personal information

  • Request corrections to inaccurate or incomplete information

  • Withdraw consent for certain uses of your data

  • Ask how your information has been used or disclosed

To exercise these rights, please contact us using the details below.

10. Email Communications

If you subscribe to our mailing list, you may receive updates, promotions, or preparedness resources.
You can unsubscribe at any time by using the link in our emails or contacting us directly.

We do not send unsolicited marketing emails.

11. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Divine Provision
📍 Ajax, Ontario, Canada
📧 info@divineprovision.ca
📞 (647) 224-2879